We offer a 7-day free trial when you sign up for a subscription on our app or website.
If you cancel your subscription before or after your free trial ends and sign up for a plan again, a second free trial is not offered. We only offer one free 7-day trial.
When you sign up for a trial on your Apple or Android device, you will receive an email from Apple or Google confirming the start of your free trial, the subscription plan you signed up for, and the date the trial ends.
If you signed up on our website, you will not receive a notification.
Please double-check the origin of the charge, as the charge would not have been from Instaread if you canceled before the end of the trial. You will not be charged if you cancel before the end of your free trial. Please ensure you cancel your trial before it ends so you do not get charged.
As per our Terms of Service, if the free trial is not canceled before it ends, you authorize us to charge you for the subscription plan you selected.
If you subscribed on an iOS device, please follow the steps below to cancel:
If you subscribed on an Android device, please follow the steps below to cancel:
If you subscribed on instaread.co, please follow the steps below:
When you sign up for a plan on your Apple or Android device, they handle all charges and payments.
If you signed up for our app on your Apple device, please contact Apple Support for a refund. Apple Support: https://support.apple.com/contact
Contact Customer Support through our Contact Us Form
Contact Customer Support through our Contact Us Form, provide your email address associated with your subscription and why you are requesting a refund.
You have 30 days from the date of the payment to qualify for a refund. If you request a refund after that date, please specify why the request is late.
We don’t charge after you cancel your subscription. If you delete the app from your Apple device, that will not cancel your subscription, and you will continue to be charged. Please follow the cancellation instructions above to cancel your subscription.
To stop the automatic billing, you will need to cancel your subscription. Please follow the cancellation instructions above to cancel your subscription. When you cancel, you will continue to have access to content until the end of your current plan.
If you subscribed through our mobile app, you need to synchronize your account in order to access content on the website. Just follow the instructions below.
To change your password log on to our website at instaread.co
To change your email, log on to our website at instaread.co
To reset your password, go to instaread.co and click on Login in the top navigation menu. Click on “Reset Password” link located under the Login with Facebook option on the screen. In the app, navigate to the Login screen through the Account tab and tap on “Forgot your password?”
You will receive an email so you can create a new password. If you do not see the email in your inbox, be sure to check your spam or other folders.
To update your payment card information, log on to our website and click on this link: https://instaread.co/secured/billingpaymentmethod. Here you can update your credit card information.
(Visit instaread.co on Safari browser on an iOS device to see Apple Pay in action.)
(Visit instaread.co on Chrome browser on an Android device to see Google Pay in action.)
To cancel the Instaread Newsletter, click on the “unsubscribe” link near the bottom of the email (under the Instaread logo).
Full audiobooks are not included in your subscription. Nearly all fees make their way to the author, publisher, distributors, and payment providers.
You can use your subscription on up to 4 devices. If you subscribed with In-app Purchase on an iOS or Android device, the Apple and Google ID needs to be the same on all devices.
You do not need to pay twice. On your iOS or Android device, go into the app and try to read or listen to a title. When the pop-up to pay shows up, tap on “restore purchase” located at the end of the screen. You should now be able to access all content without paying again.
Follow the instructions below to switch to a different plan.
If you subscribed on an iOS device, follow the instructions below to check the status of your subscription.
If you subscribed on an Android device, follow the instructions below to check the status of your subscription.
If you subscribed on the website, login at instaread.co and click on your name at the far right of the screen, and select “Membership.” Here you will find the status of your subscription.
To increase the size of the type, open a title to read and then tap on the AA sign (at the bottom of the screen).
When you click or tap on a title to listen to audio, look for “Audio Speed 1x” located underneath the art.
Click or tap the play button and then click or tap on “Audio Speed 1x” to change the speed.
There is a dictionary built into the mobile app. Just tap on a word and tap “Look Up” to use it.
Enjoy access to bestselling book summaries and premium content from our partners, all available in 15-minute audio or text segments.